Contact

Still thinking it over? Feel free to send us a message. We reply within one working day.

Colour advice from a photo

Unsure about the colour of the tail piece, extension or loose hair? Send a photo of the tail or mane in daylight, and we will find the best colour option and send you the colour number within one working day.

Email: info@thehorseextensionsfactory.nl

WhatsApp: +31 6 42 90 95 41. Feel free to send your photo via WhatsApp.

Questions about an order

For questions about an order, shipping or a return, include your order number so we can look into it right away.

Returns

You can withdraw from an order within 14 days. All information and the model withdrawal form are in our returns and withdrawal policy. The cost of returning the goods is for your account.